The legislative proposals, HB1021 and SB1178, have ignited a meaningful conversation on improving operational transparency and accountability in community association management. These bills, highlighted in Eric Glazer, Esq.'s blog, target the timely return of association records upon the termination of management services. While agreeing that records must be promptly returned to ensure continuity and compliance, this discussion opens a broader opportunity for industry-wide reevaluation.

Acknowledging the problem Eric Glazer and legislators identified is crucial—delays or failures in returning association records significantly disrupt operations. However, focusing on punitive measures alone may not address the root causes of these delays. Contrary to the perspective that management companies have historically maneuvered to their advantage in Tallahassee, I advocate for a more constructive approach beyond penalties.

The digital transformation in our industry represents a commitment to greater efficiency, transparency, and accountability. Transitioning to digital record-keeping makes record transfer and access easier and reduces the risk of disputes over record retrieval post-termination. This proactive measure can address many concerns the new legislation aims to solve.

 Moreover, suggesting that management companies consistently benefit from legislative decisions oversimplifies the regulatory environment. Many firms operate with professionalism and integrity. Legislative efforts should encourage digital adoption and efficient management, extending beyond imposing fines.

I propose a collaborative approach involving legislators, community association managers, and legal professionals to:

1. Promote digital record-keeping adoption across the industry, with incentives for early adopters.

2. Develop guidelines for record transition, ensuring smooth handovers that benefit associations.

3. Reconsider proposed penalties to ensure they are constructive, driving compliance through education and support rather than coercion.

Looking forward to the legislative session, engaging in dialogue prioritizing the industry's long-term effectiveness is crucial. While the focus may be on the timely return of records, the collective goal should be to elevate service standards across the industry through technology, transparency, and mutual respect.

In conclusion, while the intent behind HB1021 and SB1178 is commendable, a broader perspective is essential. This moment should serve as an impetus for positive change, setting a new standard for excellence in community associations.