Celebrating the wins…

By Rafael Aquino

Published December 11, 2019  


Your documents provide the process and steps that should be followed to conduct an Annual Meeting; however, if you want to improve your attendance, you must take some extra steps. For instance, we have a couple of associations that do the following:

  1. Promote – To get people to attend any event you most remind and entice them. A simple E-Flyer, that cost nothing, can be sent via email and posted on all bulletin boards. One idea we saw this year was a Board that decided to do a Meet & Greet thirty minutes before the Annual Meeting started. Attendance increased two fold.

  2. Food – Eric was on point when he mentioned serving food at your Annual Meetings. Nothing brings a crowd like free food and drinks.  Add some music and the smiles will be plentiful. 

  3. Reports– If you are taking the above steps, the probability of members attending will be much higher. As such, Board Members and Committees alike should be prepared to present all the work that was completed for the year. Each committee chair should have a kind of report to reflect the work that’s been done over the past year. If you want to make a real impact, have a projector/tv reflecting before and after pictures of improvements. Show them where their contribution is going.

Many times board members complain that they don’t receive any credit for the work they do. We all know this kind of work is thankless, it is essential to celebrate the wins.  You don’t have to wait for the Annual Meeting to do that, however it is an excellent opportunity to shine the light on all the work that has been done by your board and the team that works within your community.


I’d love to hear from our readers… what do you during your Annual Meeting? 

HTML Comment Box is loading comments...




As the Co-Founder and CEO of Affinity Management Services, Rafael P. Aquino leads his team to redefine excellence. They serve community   associations   efficiently

and effectively with dedication and passion. Rafael’s energy and positive spirit is the foundation of Affinity Management Services’ company culture, which instills enthusiasm and excitement when providing expert advice to its board members and relieving the day-to-day burdens of running a community association.


Since 2007, Rafael has developed a work culture that values responsive and high-quality services. He has led his team by following a proactive vs reactive philosophy. The same approach Rafael instills in the day to day operations of each association. Today, Affinity Management Services maintains its success and benefits as a result of the foundation Rafael has built and continues to foster by providing educational seminars, continuing education classes for association managers and board members alike.

Rafael and his team help condominium and homeowners’ associations save money and improve their communities. His calm, personable, and service-oriented nature helps him to establish strong relationships with ease. Rafael is known as a sincere and honest leader who looks out for the best interests of his clients and communities, and he strongly advocates for their needs. His role requires coordination and communication, as such he takes logical and intelligent steps to approach challenges head-on.

As a graduate of Florida International University’s electrical engineering program and a licensed community association manager, Rafael’s education and skills equip him with unique insights to tackle complex problems through critical thinking. He understands how each component within a system works together in order to effectively arrive at solutions, techniques, and conclusions. Therefore, as he manages the multiple challenges of running a community association management company, he understands how each property is its own unique system and tailors’ specific services to assure that all their needs are met.

For more information about Rafael P. Aquino and Affinity Management Services please visit www.ManagedByAffinity.com or call 1-800-977-6279

Doral Office: 8200 NW 41st ST

Suite 200

Doral, FL 33166

Broward Office: 150 S Pine Island RD Suite 300

Plantation, FL 33324

O: 800-977-6279 ● F: 305-325-4053

Sign up for Email Updates
For Email Newsletters you can trust