By Rafael Aquino

Published March 24, 2021  


Having a dual role as neighbors and board members can be difficult to balance and even more difficult to manage any unit owners' misperceptions. As neighbors living in the same community, there will be a natural engagement with neighbors, and these may also be fellow board members. Whether the community is a Condo or HOA, it should be clear that the statutes say that any gathering of a quorum of board members where association business is discussed is, in fact, a meeting. If the said meeting were not properly noticed, the board could find itself in violation of the statute. It may also run the risk of losing the trust of its association members.


Today technology has made it easier to collaborate, communicate, and be more productive with many great tools. However, this same technology could be emailed, video/phone conferencing, project/task planners etc.… are raising important questions about the quorum topic. If the board somehow collaborates about association business in these technology platforms, is it considered an improper meeting?


There are a few things at the heart of this question:

  1. Technology clearly moves MUCH quicker than the laws/rules that govern the order of our society and industry. The government needs to catch up with technology and adapt to the ongoing pace of development.

  2. Transparency with the association members is at the heart of the statutory requirements to host open meetings as the only platform for discussing association matters. With that said, technology can also be used to improve communication and transparency with the association members. Simple solutions like a website where records can be accessed, commonly asked questions, operational information, service hours, staff information, etc. AND most importantly, an active update/news feed on key items the association is dealing with.

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As the Co-Founder and CEO of Affinity Management Services, Rafael P. Aquino leads his team to redefine excellence. They serve community   associations   efficiently

and effectively with dedication and passion. Rafael’s energy and positive spirit is the foundation of Affinity Management Services’ company culture, which instills enthusiasm and excitement when providing expert advice to its board members and relieving the day-to-day burdens of running a community association.


Since 2007, Rafael has developed a work culture that values responsive and high-quality services. He has led his team by following a proactive vs reactive philosophy. The same approach Rafael instills in the day to day operations of each association. Today, Affinity Management Services maintains its success and benefits as a result of the foundation Rafael has built and continues to foster by providing educational seminars, continuing education classes for association managers and board members alike.

Rafael and his team help condominium and homeowners’ associations save money and improve their communities. His calm, personable, and service-oriented nature helps him to establish strong relationships with ease. Rafael is known as a sincere and honest leader who looks out for the best interests of his clients and communities, and he strongly advocates for their needs. His role requires coordination and communication, as such he takes logical and intelligent steps to approach challenges head-on.

As a graduate of Florida International University’s electrical engineering program and a licensed community association manager, Rafael’s education and skills equip him with unique insights to tackle complex problems through critical thinking. He understands how each component within a system works together in order to effectively arrive at solutions, techniques, and conclusions. Therefore, as he manages the multiple challenges of running a community association management company, he understands how each property is its own unique system and tailors’ specific services to assure that all their needs are met.

For more information about Rafael P. Aquino and Affinity Management Services please visit or call 1-800-977-6279

Doral Office: 8200 NW 41st ST

Suite 200

Doral, FL 33166

Broward Office: 150 S Pine Island RD Suite 300

Plantation, FL 33324

O: 800-977-6279 ● F: 305-325-4053

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