By Rafael Aquino

Published March 9, 2022  


Staying on top of your association receivable should always be top of mind for any Board Member, especially the Treasurer. It's easy to forget what we all went through in 2008 and years after that. However, it's imperative that we understand, at some point, the party will end. As such, this is not the time to loosen your collection policies but more of a time to get back into a rhythm that aligns with your association documents collection practice.


As Eric mentioned on Monday, things have changed in the collection process, and the law has allowed owners more time than is necessary. Further, you can expect the owner to push back on liens or foreclosure if the association didn't follow the proper steps, so make sure you dot your I's and cross your T's. It is just as vital that you work with an association attorney specializing in our field because if they don't, you can find yourself on the wrong side of the case.


In my opinion, the next few months will give us an idea of what we can expect to come. We are seeing specific associations' receivables starting to slip and advising our clients to stay aggressive in the collection process. The last thing we want is to get comfortable, and something big hits, and before you know it, you have a delinquency rate that can spiral out of control.


I highly recommend you get a baseline on your AR based on the past few months, and you monitor it every month moving forward. It's better to be prepared, and nothing significant happens, than to be blindsided by a potential correction.  

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As the Co-Founder and CEO of Affinity Management Services, Rafael P. Aquino leads his team to redefine excellence. They serve community   associations   efficiently

and effectively with dedication and passion. Rafael’s energy and positive spirit is the foundation of Affinity Management Services’ company culture, which instills enthusiasm and excitement when providing expert advice to its board members and relieving the day-to-day burdens of running a community association.


Since 2007, Rafael has developed a work culture that values responsive and high-quality services. He has led his team by following a proactive vs reactive philosophy. The same approach Rafael instills in the day to day operations of each association. Today, Affinity Management Services maintains its success and benefits as a result of the foundation Rafael has built and continues to foster by providing educational seminars, continuing education classes for association managers and board members alike.

Rafael and his team help condominium and homeowners’ associations save money and improve their communities. His calm, personable, and service-oriented nature helps him to establish strong relationships with ease. Rafael is known as a sincere and honest leader who looks out for the best interests of his clients and communities, and he strongly advocates for their needs. His role requires coordination and communication, as such he takes logical and intelligent steps to approach challenges head-on.

As a graduate of Florida International University’s electrical engineering program and a licensed community association manager, Rafael’s education and skills equip him with unique insights to tackle complex problems through critical thinking. He understands how each component within a system works together in order to effectively arrive at solutions, techniques, and conclusions. Therefore, as he manages the multiple challenges of running a community association management company, he understands how each property is its own unique system and tailors’ specific services to assure that all their needs are met.

For more information about Rafael P. Aquino and Affinity Management Services please visit or call 1-800-977-6279

Doral Office: 8200 NW 41st ST

Suite 200

Doral, FL 33166

Broward Office: 150 S Pine Island RD Suite 300

Plantation, FL 33324

O: 800-977-6279 ● F: 305-325-4053

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