DONíT ASSUME, ALWAYS CONFIRM

By Rafael Aquino

Published February 12, 2020  

 

Whenever a new client partners up with us, we take the transition of the property very seriously.  Part of transitioning a community is confirming that all the percentage shares are correctly entered into our system. Why is that important? Well, if it isnít, you could be charged incorrectly for your share of the expenses. Unfortunately, we've had several experiences, both in condos and HOA's, where the previous management company was charging the members improperly because no one took the time to review the documents.

 

The only thing to do in these kinds of situations is to make things right. The change will cause confusion and frustrations amongst owners; however, I believe it is essential to do things per the documents.  If you want to avoid these kinds of situations, whenever you are presented with a budget, you want to make sure you receive a sheet that delineates how management or the accounting firm calculated the monthly payments.  That way, your Treasurer can do a couple of spot checks with the docs to make sure the percentages are correct. While this may seem silly, it must be presented this way.  As changes with Boards and management occur, there is no real way of knowing what happened before unless you dig in and confirm.

 

There's another common error we see when we transition in new associations; however, I'll touch on that next week.

 

I'm curious to hear from our readers... when was the last time you confirmed your percentage share? Does your budget get presented with the percentage share per unit type?


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As the Co-Founder and CEO of Affinity Management Services, Rafael P. Aquino leads his team to redefine excellence. They serve community   associations   efficiently

and effectively with dedication and passion. Rafaelís energy and positive spirit is the foundation of Affinity Management Servicesí company culture, which instills enthusiasm and excitement when providing expert advice to its board members and relieving the day-to-day burdens of running a community association.

 

Since 2007, Rafael has developed a work culture that values responsive and high-quality services. He has led his team by following a proactive vs reactive philosophy. The same approach Rafael instills in the day to day operations of each association. Today, Affinity Management Services maintains its success and benefits as a result of the foundation Rafael has built and continues to foster by providing educational seminars, continuing education classes for association managers and board members alike.


Rafael and his team help condominium and homeownersí associations save money and improve their communities. His calm, personable, and service-oriented nature helps him to establish strong relationships with ease. Rafael is known as a sincere and honest leader who looks out for the best interests of his clients and communities, and he strongly advocates for their needs. His role requires coordination and communication, as such he takes logical and intelligent steps to approach challenges head-on.


As a graduate of Florida International Universityís electrical engineering program and a licensed community association manager, Rafaelís education and skills equip him with unique insights to tackle complex problems through critical thinking. He understands how each component within a system works together in order to effectively arrive at solutions, techniques, and conclusions. Therefore, as he manages the multiple challenges of running a community association management company, he understands how each property is its own unique system and tailorsí specific services to assure that all their needs are met.

For more information about Rafael P. Aquino and Affinity Management Services please visit www.ManagedByAffinity.com or call 1-800-977-6279

Doral Office: 8200 NW 41st ST

Suite 200

Doral, FL 33166

Broward Office: 150 S Pine Island RD Suite 300

Plantation, FL 33324

O: 800-977-6279 ● F: 305-325-4053


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