THE WAR OVER RECORD REQUESTS –

IT WILL NEVER END!

By Jan Bergemann

Published July 20, 2012

 

Everybody who ever dealt with community associations knows about the wars over record requests. It seems there is a conflict of interest: Owners want to know what’s going on in their community, while many board members and managers try to hide these so-called “public records.”

 

Over the years the community statutes [FS 718.111(12) + FS 720.303(4) + (5)] have undergone many changes in the “record request” provisions, but all the amendments and changes have created nothing but more confusion. Emotions run high – especially from owners who have been refused permission to inspect records after making the official requests. From “they have something to hide” to “crooks” – you hear it all from these owners who rightfully feel that their rights have been violated.

 

Let’s be honest, boards and/or managers obviously have something to hide if they risk getting sued in court or investigated by the Bureau of Compliance after failing to supply the requested records.

 

But the biggest bones of contention are the charges some boards and/or managers are trying to levy. These folks seem to forget that these owners already “own” stock in the corporation. They just request records – they don’t try to buy more shares when requesting records.


The wording in the statutes seems pretty clear. But, as we all know, dollar signs can seriously obstruct the vision of some people.

 

There is no doubt about the fact that the statutes clearly state that the inspection of records is free of charge for owners – and board members. Some associations require board members, who are on the persona non grata list of the board president, to make official record requests and charge them for hard copies.

 

Here is the exact wording of FS 720.303(5)(c) that explains what charges can be levied under what circumstances: “The association may charge up to 50 cents per page for copies made on the association's photocopier. If the association does not have a photocopy machine available where the records are kept, or if the records requested to be copied exceed 25 pages in length, the association may have copies made by an outside vendor or association management company personnel and may charge the actual cost of copying, including any reasonable costs involving personnel fees and charges at an hourly rate for vendor or employee time to cover administrative costs to the vendor or association.”

 

That language is clear enough – but obviously not for some so-called “professionals” who just can’t read or have won their license at the county fair. Some others consider record requests as a great source of income – helping to fund their next cruise.

 

Over time I have seen some outrageous “interpretations” of the Florida Statutes – and it seems some managers tried to use record request demands as a get-rich-quick scheme.

 

Here are some examples – hope you can laugh about it:

HOW ABOUT $934/HOUR FOR RECORD INSPECTION?

PUBLIC RECORDS ARE NOT PUBLIC --IF COPYRIGHTED BY BOARD PRESIDENT

DBPR DOESN'T LIKE EXPENSIVE RECORD INSPECTIONS IN PARKING LOTS

EXPENSIVE REQUEST TO INSPECT RECORDS

 

This is just a small selection of “explicit” record request wars. Similar stories happen daily in Florida ’s community associations. Will it ever end?

 

If you request records, make sure you do it the right way – following the statutes.

  

You might ask: How to make an official record request? Here are some suggestions:
Click here for HOAs.

Click here for CONDOs.

 

Requesting records the correct way may avoid another RECORD REQUEST WAR? Board members and managers should consider that they will be accused of “having something to hide” if they fail to provide the requested records. Is it all worth it?


 
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Jan Bergemann

Jan Bergemann is president of Cyber Citizens For Justice, Florida 's largest state-wide property owners' advocacy group. CCFJ works on legislation to help owners living in community

associations. He moved to Florida in 1995 - hoping to retire. He moved into a HOA, where the developer cheated the homeowners and used the association dues for his own purposes. End of retirement!

  

CCFJ was born in the year 2000, when some owners met in Tallahassee - finding out that power is only in numbers. Bergemann was a member of Governor Jeb Bush's HOA Task force in 2003/2004.

  

The organization has two websites to inform interested Florida homeowners and condo owners:

News Website: http://www.ccfj.net/.

Educational Website: http://www.ccfjfoundation.net/.

   
We think that only owners can really represent owners, since all service providers surely have a different interest! We are trying to create owner-friendly laws, but the best laws are useless without enforcement. And enforcement is totally lacking in Florida !

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